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Social Media Trumps Big Healthcare

Our insurance battle appears to be over! For those who haven’t been following on Facebook, I started a huge stink on Twitter on the 28 using my primary Twitter account, which has over 1600 very connected followers who have even more of a reach than I do. Several of my followers have over 100K followers, so I knew this could go viral with the right tweets.

It’s sort of funny that it was just Sunday’s newspaper in Tampa that had a story about company-run social media departments and how effective (almost too effective) social media is. Below is how things went down. ^JP denotes my tweets while ^CR denotes Aetna’s tweets. Read and learn.

^JP – @AetnaGlobal Your “customer service” staff are among the lowest form of life. If you’re interested in providing support, touch base w/ me.

^JP – @AetnaGlobal Your “customer service” people have done nothing but block my access to my meds in 2012 – I will wear you down. Calling again!

^JP – @AetnaGlobal Hi, it’s me again. Ready to practice “reform” or are you too busy killing people w/ cystic fibrosis? #cysticfibrosis

^JP – @AetnaGlobal Contact me before I contact them. Our appeal process is almost exhausted. You can stop this (That’s a link to our local news investigative team who really gets results in the area.)

19 minutes later…

^CR – Hi, I’m Chris w/Aetna. Can I help you with any specific questions you may have? ^CR

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Fatboy Discusses His Health Insurance

Demote: Socialism + Healthcare by ~JFox343

Demote: Socialism + Healthcare by ~JFox343

Some people have asked me in comments and via my contact form about my health insurance, so I thought I’d put my story here for everyone’s benefit. To this day, and I imagine forevermore, my article: Fatboy’s Take on the Healthcare Reform Bill will remain one of the most popular pieces on here. Things to keep in mind regarding this information:

  • I live in Florida
  • I’ve never been on disability anything
  • I’ve never had a lapse in health insurance coverage

I’ve been on COBRA insurance several times in my career while switching jobs and had an individual policy with the company after I decided to convert it once before. We’ve done it again, so now I have a $5M policy with the same insurance company I’ve had since 2000, but my lifetime limit has reset every time I go onto a company plan and back onto an individual policy. We’re at about $60k so far – no sweat – but going back to my first insurance policy, I never gave any of that any thought.
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